Categories
Success Stories

Meet Lana Woollgar | Business Analysis Practice Delegate

Lana Woollgar is a Business Analyst at The Foschini Group and a recent delegate on our Business Analysis Practice course.

Lana had an epiphany on the Business Analysis Practice course – that the acronyms are not just ‘buzzwords’ anymore! She found that the focused and practical content helped her to see the value and application of techniques across the business analysis spectrum.

Here’s what Lana had to say about her training experience:

Tell us a bit about yourself, Lana.

I’ve been performing business analysis for over 10 years, and have been working at The Foschini Group in various positions for the past 15 years.

Why did you choose to take the business analysis practice course?

Obtaining this formal business analyst certificate is a goal I want to achieve – and one that I have now successfully completed!

How will the course help you in your career?

Having the techniques to perform strategic analysis on the business areas and identify their issues will be invaluable to me on my projects.

What was your biggest learning – did you have an AHA! Moment?

The acronyms are not just ‘buzzwords’ anymore! I can see the value and applications of the techniques.

What did you enjoy most about the BCMG training experience?

I really enjoyed the intimate class and the way ALL delegates are encouraged to participate.

What would you tell someone who is considering doing this course?

You’ll really like the focused content and practical work that cements each section. I recommend it.

In the spirit of ‘keep growing’, what would you like to learn next?

I am on the path towards my International Diploma in Business Analysis – so next up is Commercial Awareness.

The acronyms are not just ‘buzzwords’ anymore! The focused and practical content helped me to see the value and application of techniques across the business analysis spectrum.

Lana took the steps to go beyond the buzzwords and apply techniques in a way that adds real value in the strategic analysis of business. Are you ready to gear up? Download the Business Analysis Practice course brochure now.
Categories
Success Stories

Meet Petrus Morobi | Business Analysis Practice Delegate

Petrus Morobi Business Analysis Practice Delegate

Petrus Morobi is a Senior Business Analyst at OM Insure and a recent delegate on our Business Analysis Practice course.

Petrus thought the Business Analysis Practice course facilitator was exceptional and said that he discovered lots of AHA! moments, especially the many strategic business analysis techniques which he will be using straight away when he gets back to the office.

Here’s what Petrus had to say about his training experience:

Tell us a bit about yourself, Petrus.

I’ve been in the business analysis space for over 10 years, and I’m currently a Senior Business Analyst at OM Insure.

Why did you choose to take the business analysis practice course?

Because the techniques covered in the course will enable me to facilitate at the Executive level, and therefore be able to better assist them in strategic decision making that adds value to business projects.

How will the course help you in your career?

It’s given me what I need to be able to operate at the enterprise analysis level, and be able to put together worthwhile business cases.

What was your biggest learning – did you have an AHA! Moment?

There were lots of AHA moments — the techniques and tools I learnt were great, and I will be using them straight away when I get back to the office.

What did you enjoy most about the BCMG training experience?

The course facilitator was exceptional, and I will definitely be registering for more courses in the near future.

What would you tell someone who is considering doing this course?

Quite simply, I would say this is the training to be in.

In the spirit of ‘keep growing’, what would you like to learn next?

Finishing the International Diploma in Business Analysis is on my career path – so Requirements Engineering and then the elective modules, probably the Foundation in Business Analysis and Modelling Business Processes.

Petrus took the steps to learn business case techniques and is adding value at the Executive level. Are you ready to gear up? Download the Business Analysis Practice course brochure now.
Categories
Success Stories

Meet Jeanette Venter | Business Analysis Practice Delegate

Jeanette Venter Business Analysis Practice BCMG DifferenceJeanette Venter is a Project Manager at Aurecon and a recent delegate on our Business Analysis Practice course.

On the training Jeanette learnt a holistic approach to better guide her business stakeholders to take the right decisions, and feels she has gained the strategic business analysis knowledge, skills and abilities needed to ensure her career stays relevant.

Here’s what Jeanette had to say about her training experience:

Tell us a bit about yourself, Jeanette.

I am a Project Manager at the Aurecon Group and I hold a Business Science degree, as well as PMP and CBAP certifications.

As part of my role, I also perform the Business Analyst function on projects.

Why did you decide to take the business analysis practice course?

Because it gave me a new challenge – to obtain an international qualification.

And much has changed since I completed my degree in 1989, and by attending the course I was able to observe latest theory and practices, measuring what I do against the norm, and improve my skills.

As I already have my CBAP, I should be able to obtain the International Diploma in Business Analysis without too much difficulty — but I will have to study before I do the final oral examination!

How will the course help you in your career?

The techniques I learnt will help me to provide clear guidance and feedback to my clients.

One of the senior managers at my client is at this stage proposing quite radical system changes, and I will be using the knowledge gained to better state the full picture, enabling the client to take the right decisions moving forward.

What was your biggest learning – did you have an AHA! Moment?

It was a great opportunity to attend the course and I learnt many things, but perhaps above all my biggest learning was to

… treat each business analysis feasibility study as a mini-project – to manage it better!

What did you enjoy most about your training experience?

All of it — the professionalism of course materials, course facilitation and course venue.

On projects I am often responsible for training our system users and I know from experience that it is not easy to focus on your trainees, work through the theory, respond to any questions, whilst guiding the course material, but I easily followed what the facilitator was saying while marking important information with my highlighter.

Plus, most importantly, the facilitator did not simply read the manual out loud, and when I worked through the manual afterwards I was able to follow the material easily on my own.

BCMG’s course instructor and course materials passed with flying colours!

What would you tell someone who is considering doing this course?

Everything covered in the course was thought provoking and very relevant.

The techniques covered, like POPIT,  make you think about all aspects of business change, and anybody that is involved in a business systems project will benefit from completing this course.

Traditionally many projects are considered to be IT projects, but realising the true implications for the business environment goes a long way to making all stakeholders happy!

In the spirit of ‘keep growing’, what would you like to learn next?

I am definitely going to obtain my International Diploma in Business Analysis!

The business analysis courses count towards a globally recognised certification, and because of that it is much easier to get budget approval — plus, having seen how my news skills are making a positive difference, my company is assured that training money spent on Business Change Academy’s courses is money well spent.

Later this year I am looking to complete my set of courses with the practitioner module – I’m still to decide between Modelling Business Processes, or Benefits Management and Business Acceptance – either will ensure that I keep learning and that my career stays relevant!

Jeanette took the steps to learn strategic business analysis skills that will keep her career relevant. Are you ready to keep up? Download the Business Analysis Practice course brochure now.
Categories
Talks

Hitchhikers Guide to Strategic Business Analysis

Slides from the conference presentation ‘Hitchhikers Guide to Strategic Business Analysis’, as presented by Joe Newbert at IIBA-SA BA Summit 2018.

Presentation abstract

Is your organisation’s business model aligned to the marketplace? Are people at the heart of your business change? Do processes stem from key value propositions? Does information technology support the required business architecture?

Consciously and deliberately guiding the business strategy towards project tactics is an imperative for organisations looking to thrive in this modern age, today — an age with unprecedented challenges ranging from demanding customer expectations through to intense market competition.

This talk will power-through a best practice approach for business analysts on their journey of facilitating strategic business analysis with the end-in-mind of realising business benefits, while introducing definitive go-to tools and techniques that focus on engaging with stakeholders to elicit their real needs.

Key takeaways

What you’ll learn:

  • 1 holistic model for considering business systems and avoiding the pitfalls of silo-thinking
  • 3 straightforward approach detailing the key steps for delivering a strategic business analysis project
  • 6 stakeholder-centric method for analysing different perspectives and managing  group consensus
  • 42 proven business analysis tools and techniques to string together towards a persuasive business case

Whether you’re a business manager, business analyst or project manager, a junior, intermediate or senior, this talk will extend your knowledge, skills and abilities to lead business change, build better solutions and unlock business value.

Event details

What, when and where it happened:

  • IIBA-SA BA Summit Southern Africa
  • 1st – 3rd October 2018
  • Johannesburg, South Africa

About the speaker

Joe Newbert is a trainer, writer, speaker and business consultant, with a focus on successful business change through performance improvement. He is the Principal Lecturer at Business Change Academy and founder of Inter-View.Report

For more than 20 years, Joe has been working and managing teams on over 100 projects, across five continents, helping organisations and individuals to leverage the benefits of business analysis, solution development and change management for enduring results. Newbert’s other projects include the creation of the hands-on business consulting toolset Sketchnalysis, and Pragnalysis, a resource hub that provides practical guidance for business analysts, project leaders and change managers.

When not enabling business change, you can usually find Joe out in the wilderness, running a trail somewhere.

Categories
Success Stories

Meet Tyron McFarland | Business Analysis Practice Delegate

Tyron McFarland Business Analysis Practice BCMG Difference

Tyron McFarland, Business Analyst Team Lead at Derivco, shares his training experience having recently completed the Business Analysis Practice course.

On the training Tyron learnt how to kick-off projects by facilitating a proper view of the business strategy, and has gained expertise in tools and techniques that he is using to make a positive impact at the Senior Management level.

Here’s what Tyron had to say about his training experience:

Tell us a bit about yourself, Tyron.

Overall I have about 10 years experience in business analysis, and currently hold the position of Business Analyst Team Lead at Derivco.

Why did you decide to take the business analysis practice course?

To understand and learn how a business analyst can start making a strategic impact at the Senior Management level.

How will the course help you in your career?

The tools and techniques showcased on the course will definitely help me to kick-off projects by getting a proper understanding of, and how to apply, the business strategy.

What was your biggest learning – did you have an AHA! moment?

I liked the PESTLE analysis framework — the way it’s presented in the course was clear and simple, and easily applied in the work situation, where we are constantly responding to the environment as part of business analysis.

What did you enjoy most about the BCMG training experience?

The interactive course content and the group exercises mostly, where we worked together on responding to the case study scenarios.

What would you tell someone who is considering doing this course?

I’d recommend it to them, as there are some really useful techniques worth learning.

In the spirit of ‘keep growing’, what would you like to learn next?

Not sure at this stage, though I’ll definitely be taking a look at the other business analysis courses available in future.

Tyron took the steps to learn strategic business analysis tools and is making an impact at the senior management level. Are you ready to keep up? Download the Business Analysis Practice course brochure now.
Categories
News

Giving Business Analysts The Competitive Edge

Giving Business Analysts The Competitive Edge News

Michelle van Kesteren, Operations Manager, attended Business Change Academy’s Business Analysis Practice course with a view to assessing the training course for the business consulting team, and here she shares her experience of how the programme is giving business analysts the competitive edge by steering them to become less of a documenter and more of a thinker.

Coming into the course I was expecting the typical business analysis content to be covered, which in theory is great to know, but in reality one often does not get to actually put into practice what you’ve learnt.

And, admittedly, I came in with a closed mind, thinking, I’ve been in the industry for 15 years, I’ll just come here to observe and assess. But, boy, was I wrong and very pleasantly surprised!,” says Michelle.

Michelle is of the opinion that:

  1. the unfortunate perception of a Business Analyst is of someone who churns out documentation, but that
  2. the real skill that differentiates good business analysts from great business analysts is the way they think about a problem and engage with their stakeholders to truly uncover the root cause, as well as resolve conflicting views.

While writing good documentation is a skill, it can be learnt. But being able to think holistically and conceptually about a problem, and knowing the right questions to ask, is more difficult to teach,” Michelle says.

Which starts to explain what is giving Business Change Academy’s business analysis courses the sharp-edge over its competitors, and why they are fast becoming the training provider of choice for organisations.

The course content is designed to teach business analysis techniques which assist in helping business analysts to really think about the problem, apply their minds and break it down in simple, meaningful, visual ways to really ensure that they are indeed solving the right problem, in collaboration with their stakeholders.

Business Change Academy’s shift from template-driven documentation to technique-driven analysis is wonderfully refreshing, and completely different from what the other training providers are offering,” says Michelle.

Michelle believes the role of the business analyst has evolved significantly over the years. “However, most training providers and more so academic institutions have failed to evolve their content as well. This has left a gap in the industry, and as a result we have more “documenters” than “real thinkers”.

The International Diploma in Business Analysis is the key differentiator for any business analyst looking for relevant, fresh content to give them a competitive edge.

It certainly has the potential to reduce the gap in the industry, and transform the way business analysts think about their role and how they add value to their organisation,” she says.

Michelle has assurance that Business Change Academy is the right training company with the right training programme to up-skill Saratoga’s team of business consultants. Of real significance is the training curriculum delivered by Business Change Academy — one that sets it apart from other offerings in the market.

The content is fresh, it is internationally recognised and the journey to getting the Diploma can be designed by the individual,” she remarks.

As the Business Consulting Operations Manager at Saratoga, Michelle believes it is absolutely critical that their Business Consultants offer a differentiated service and experience to their clients, and she feels assured Business Change Academy are helping them to achieve this.

You can learn more about the BCS International Diploma in Business Analysis here, or contact team@bcmg.co.za for further details.

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

Editorial contact

Categories
Success Stories

Meet Paulo Conde | Business Analysis Practice Delegate

Paulo Conde Business Analysis Practice BCMG Difference

Paulo Conde, Senior Business Analyst at Derivco, shares his training experience having recently completed the Business Analysis Practice course.

On the training Paulo learnt how to consider different perspectives and really step into his stakeholders shoes, and has gained expertise on how to best approach strategic business analysis from which he is making a meaningful impact.

Here’s what Paulo had to say about his training experience:

Tell us a bit about yourself, Paulo.

I’m a mountain biker trapped inside a Business Analyst’s body!

By day I am a Senior Business Analyst at Derivco, with more than 10 years business analysis experience. By night I’m a husband, father, activist, entrepreneur and active IIBA volunteer with a passion for making the world a better place.

In the little spare time that I have, I’m an avid mountain biker, trail runner and guitarist.

Why did you decide to take the business analysis practice course?

I took the course to get a better understanding of how Business Analysts can play a part in strategic initiatives, specifically with the intention of establishing a strategic business analysis role in Derivco.

How will the course help you in your career?

The course equipped me with the knowledge on how best to approach strategic business analysis and make a meaningful impact, in a logical manner.

What’s most valuable, is that it’s given me hands-on knowledge of what strategic business analysis is all about and how we as Business Analysts can play a fundamental role in it.

And it’s given me some powerful tools to start making a difference in my day-to-day work.

What was your biggest learning – did you have an AHA! Moment?

There are lots to choose from, but two really stood out for me:

  1. The POPIT model — because often we neglect people and the organisation, and focus mainly on the IT and process side of things. In many cases, the issues are far wider than we imagine.
  2. That we need to get into stakeholder’s shoes, and not just impose our views on them – as highlighted by a CATWOE analysis.

What did you enjoy most about the BCMG training experience?

Everything — it was spot on.

The trainer powered through tons of well-crafted content in a way that kept the course engaging and fun.

It was really great to actually get stuck into lots of practical examples with the rest of the attendees – it’s not the kind of course where you sit back and listen for hours on end.

What would you tell someone who is considering doing this course?

Definitely do it — I genuinely believe that you can’t do proper strategic business analysis without having these tools.

In the spirit of ‘keep growing’, what would you like to learn next?

I’ll see what’s on offer in terms of courses, but the focus for now is getting practical experience and know-how, at Derivco, using the knowledge I’ve learnt.

Paulo took the steps to learn how to approach strategic business analysis and is making a meaningful impact. Are you ready to gear up? Find out more about the Business Analysis Practice course here.
Categories
News

Taste of Technique Driven Strategic Business Analysis

Taste of Technique Driven Strategic Business Analysis News

With organisations under increasing pressure to remain relevant and competitive in the marketplace, Joe Newbert, Managing Director of Business Change Academy has been invited to present taste of technique driven strategic business analysis at the IIBA Southern Africa BA Summit, taking place Johannesburg from 1st to 3rd October 2018.

This three day conference programme about how organisations, in partnership with the business analysis profession, can embrace change and transform business to realise value provides a platform for all Business Analysts, and the organisations that employ them, to come together to debate and understand how how the business analyst role advises and drives strategy deliver business value, and support strategic business change.

Newbert’s talk titled “Hitchhiker’s Guide to Strategic Business Analysis” will power-through a best practice approach for business analysts on their journey of facilitating strategic business analysis with the end-in-mind of realising business benefits, while introducing definitive go-to tools and techniques that focus on engaging with stakeholders to elicit their real needs.

Presenting at the conference for the sixth straight year, Newbert says

“The problem is that in many organisations a broad strategy is rushed into project tactics, without fully analysing the business change sufficiently beforehand. This haste results in the many over-due, over-budget and under-quality project situations we commonly see today — strategic business analysis is the solution to this gap,” says Newbert.

Often the root cause is that the business project and information technology teams are not working in symphony, and Joe’s talk will showcase a stakeholder-centric method for analysing different perspectives and managing group consensus, as well as proven business analysis techniques to string together towards a persuasive business case.

Conference delegates will learn a holistic model for considering business systems and avoiding the pitfalls of silo-thinking, and a straightforward approach detailing the key steps for delivering a strategic business analysis project.

You can learn more about the IIBA Southern Africa BA Summit and book your seat here.

About Joe Newbert

Joe Newbert is a trainer, writer, speaker and business consultant, with a focus on remarkable business change through performance excellence. He is the Managing Consultant at Business Change Academy and founder of Inter-View.Report.

For more than 20 years, Joe has been working and leading teams on over 100 projects, across five continents, helping companies and individuals to leverage the benefits of business analysis, solution development and change management for enduring results. As well as assisting organisations such as the IIBA and PMI, Newbert’s other projects include the creation of the hands-on business consulting toolset Sketchnalysis, and Pragnalysis, a resource hub that provides practical guidance for business analysts, project leaders and change managers.

When not enabling business change, you can usually find Joe out in the wilderness, running a trail, somewhere.

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

Editorial contact

Categories
Success Stories

Meet Michelle Van Kesteren | Business Analysis Practice Delegate

Michelle Van Kesteren Business Analysis Practice BCMG Difference

Michelle Van Kesteren, Operations Manager at Saratoga, shares her training experience having recently completed the Business Analysis Practice course.

On the training Michelle learnt some great frameworks she can use to better assess business problems, and feels she has gained strategic business analysis skills that will differentiate herself from typical business analysts.

Here’s what Michelle had to say about her training experience:

Tell us a bit about yourself, Michelle.

I’ve been in the consulting industry for 15 years, though I have not been in a practicing business analyst role for some time now.

Currently, I am the Operations Manager for the Business Consulting Division at Saratoga, and, as well as overseeing its operational delivery, I am responsible for the teams training and development.

Why did you decide to take the business analysis practice course?

I attended the training to assess the course content and classroom delivery in order to make a decision about the relevance, quality and value for money for the Saratoga team.

How will the course help you in your career?

After graduating from university, you enter the working world, ready to apply the theory you’ve learnt, and often you are left disappointed because the real world just does not work like a textbook. But

… the real art is being able to

  1. draw from your “menu” (i.e. theory base) and
  2. create a “recipe” tailored to the environment in which you operate, in order to deliver real benefit.

We then gain the deep experience, and sometimes become complacent as a result (much like the university curriculum that has not evolved over time).

What I’ve learnt is that no matter how ‘seasoned’ you think you are, you are never too old, or experienced to learn new things!

What was your biggest learning – did you have an AHA! moment?

I have not been practicing the business analyst role for some time now, but what I realised while on this course is that you never really stop being a business analyst!

The skills and techniques taught can be applied across any role, and I believe that this course will benefit anyone who has a critical role in realising business benefits for their organisation.

But more specifically, CATWOE — what a great framework to use to analyse and assess business problems.

What did you enjoy most about the BCMG training experience?

The training experience was fantastic!

It is evident that BCMG have given careful consideration to every aspect of what they want delegates to experience during the training.

  1. Great content.
  2. Great training style.
  3. Good balance between theory, exam preparation and real-world application.
  4. Professional delivery.

Plus all delegates received branded goods which could all be practically used during the training, e.g. pencil bag with all sorts of stationary for use during the training and my personal favourite were the quality snacks (ice tea, lindt chocolate and nuts!!! – all to keep the energy flowing!).

But the most critical element of training, is the facilitator!

The course trainer was phenomenal – great, natural, engaging facilitation style, knowledgeable and has true depth in the subject matter.

They offered some of their own experiences, allowed for good conversation to take place amongst the delegates and offered some great examination tips in between.

What would you say to someone who is considering doing this course?

It dawned on me as I was listening to the course lecturer that I completely believe that

… BCMG’s business analysis programme is the one that will allow you to differentiate yourself from other business analysts.

I would definitely challenge all the seasoned Business Analysts out there, to open their minds to this training.

In the spirit of ‘keep growing’, what would you like to learn next?

We’re looking at ALL of the business analysis courses for ALL of our business consultants — juniors through to seniors, as this training will allow Saratoga to offer a differentiated consulting service and experience to our clients.

Michelle took the steps to learn strategic business analysis skills that are setting her apart from the rest. Are you ready to gear up? Find out more about the Business Analysis Practice course here.
Categories
Success Stories

Meet Corrinne Brits | Business Analysis Practice Delegate

Corrinne Brits Business Analysis Practice BCMG Difference

Corrinne Brits, Lead Business Analyst at Shoprite Checkers, shares her training experience having recently completed the Business Analysis Practice course.

On the training Corrinne learnt new concepts and interactive techniques to engage business and project stakeholders better, and has gained a set of new strategic business analysis tools that are positively improving her approach.

Here’s what Corrinne had to say about her training experience:

Tell us a bit about yourself, Corrinne.

I am a natural communicator and prefer a variety of things to focus on.

At home I always have creative projects planned that help me switch off from work, and I love entertaining and connecting people at the same time. I have 2 teenage children, and it is always interesting to see their reaction when I try and explain what a Business Analyst does!

I have now been a business analyst in the retail industry for 11 years, for different companies, and I still learn every day.

Why did you decide to take the business analysis practice course?

For self-advancement, as the course is geared towards providing focus to business analyst’s on the strategic elements of their roles today.

Another objective that was met was confirmation that I am positioned correctly within my organisation; to add value to my team and to my business stakeholders through the skills the I’ve acquired.

How will the course help you in your career?

Overall the course helped me to understand the external factors that influence the organisation, weigh-up objectives between departments for the same initiative and guide the business towards the correct set of options.

It’s early days, but already my approach has changed positively.

Now I tend to ask more direct and to-the-point questions, as well as posing more guided questions to the business stakeholders, …

by harnessing the new tools and techniques within the overall approach that the Business Analysis Practice course gave me.

What was your biggest learning – did you have an AHA! moment?

My biggest learning on the course was the insight to use the various techniques in a manner that will benefit everyone in a number of planning activities and when unpacking scope of project deliverables with business stakeholders.

PESTLE Analysis is now one of my ‘base’ frameworks to get the sticky conversations and decisions going!

My AHA moment was realising the benefit that teams and stakeholders will benefit by using the concepts I learned on the course.

Because there is a firm place for the business analyst role in organisations — organisations have so much pressure on improvement and need a business analyst to work alongside them to be tuned in and understand the business needs to the appropriate level of detail.

What did you enjoy most about the BCMG training experience?

The best formulated case studies and assessment questions that are relevant to the business analyst role at the moment, alongside many great interactive exercises for each module.

The trainer facilitated from his experience and encouraged a difference of opinion, by acknowledging different perspectives. He truly has a passion for people and what they need to be as a business analyst inside the organisation — and clearly keeps up to date with the ever-evolving role as a business analyst, .

What would you tell somebody who is considering doing the course?

The course is incredibly relevant to my work, on a daily basis, and for this reason I would recommend it to anyone who was thinking about enrolling on it.

I’d tell them that it will enrich their business analysis toolkit — and that they owe it to themselves, if they’re passionate business analyst.

When the course finished I was excited to be a business analyst again, because there is a real place for us.

In the spirit of ‘keep growing’, what would you like to learn next?

I’m definitely keen to enrol on the Commercial Awareness course.

Corrinne took the steps to learn strategic business analysis tools that are positively improving her approach. Are you ready to gear up? Find out more about the Business Analysis Practice course here.