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Hitchhikers Guide to Strategic Business Analysis

Slides from the conference presentation ‘Hitchhikers Guide to Strategic Business Analysis’, as presented by Joe Newbert at IIBA-SA BA Summit 2018.

Presentation abstract

Is your organisation’s business model aligned to the marketplace? Are people at the heart of your business change? Do processes stem from key value propositions? Does information technology support the required business architecture?

Consciously and deliberately guiding the business strategy towards project tactics is an imperative for organisations looking to thrive in this modern age, today — an age with unprecedented challenges ranging from demanding customer expectations through to intense market competition.

This talk will power-through a best practice approach for business analysts on their journey of facilitating strategic business analysis with the end-in-mind of realising business benefits, while introducing definitive go-to tools and techniques that focus on engaging with stakeholders to elicit their real needs.

Key takeaways

What you’ll learn:

  • 1 holistic model for considering business systems and avoiding the pitfalls of silo-thinking
  • 3 straightforward approach detailing the key steps for delivering a strategic business analysis project
  • 6 stakeholder-centric method for analysing different perspectives and managing  group consensus
  • 42 proven business analysis tools and techniques to string together towards a persuasive business case

Whether you’re a business manager, business analyst or project manager, a junior, intermediate or senior, this talk will extend your knowledge, skills and abilities to lead business change, build better solutions and unlock business value.

Event details

What, when and where it happened:

  • IIBA-SA BA Summit Southern Africa
  • 1st – 3rd October 2018
  • Johannesburg, South Africa

About the speaker

Joe Newbert is a trainer, writer, speaker and business consultant, with a focus on successful business change through performance improvement. He is the Principal Lecturer at Business Change Academy and founder of Inter-View.Report

For more than 20 years, Joe has been working and managing teams on over 100 projects, across five continents, helping organisations and individuals to leverage the benefits of business analysis, solution development and change management for enduring results. Newbert’s other projects include the creation of the hands-on business consulting toolset Sketchnalysis, and Pragnalysis, a resource hub that provides practical guidance for business analysts, project leaders and change managers.

When not enabling business change, you can usually find Joe out in the wilderness, running a trail somewhere.

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News

Modern Training Programme Primed For BA Summit

Modern Training Programme Primed For BA Summit News

As part of the eagerly anticipated ‘Business Analysis Event of the Year’, which is taking place at the Lord Charles Hotel, Somerset West in Cape Town from 4-6 September 2017, rising star Business Change Academy will be on-hand at the IIBA conference to showcase the latest, modern training programme primed for BA Summit delegates.

The annual event promises conference delegates the opportunity to learn, share and debate the topical issues that are facing the fast-evolving business analysis profession.

The conference enjoys strong endorsement from Business Change Academy, both from a historic perspective through the Inter-View Report and through their close philosophical alignment with this year’s theme “Business Analysis 4.0 (the Fourth Industrial Revolution)”.

The conference theme is elaborated on by BA Summit:

The skills of the business analyst will remain relevant and in high demand, as business analysis skills will anchor and enable this new revolution.

Long gone are the days that the stereotypical business analyst scribes, translates and couriers business requirements, also known as ‘Bridging the gap between business and IT’. It’s a debunked role. One that’s still epitomised by the limiting one-size fits all approach of traditional business analysis training.

Business Change Academy understand the competencies that business analysts truly need to possess.

“Because no two business analyst jobs are the same — given the diversity of specialist roles, uniqueness of organisational requirements and variety of career paths available — what’s needed today is a configurable training programme that meets the flexible knowledge, skills and abilities needed for contemporary business analysis,” says Joe Newbert, Managing Director.

Business Change Academy’s forward-thinking business analysis courses have been shaping the modern business analyst since 2007.

With this foresight we established our International Diploma in Business Analysis, the structure of which enables delegates to chose the modules, the sequence and the timing of the courses to match their career path.

Come and talk with the team, who will be showcasing their modern training programme primed for BA Summit delegates at the conference, to:

Through their proactive industry involvement and disruptive community innovations,Business Change Academy is well-known as South Africa’s foremost think-tank on contemporary business analysis, project delivery and change management competency.

Through our training offerings and advisory services we will continue to help grow the next generation of business analyst’s for South Africa,” says Newbert.

If you are unable to attend BA Summit 2017, or cannot wait until the 4th of September to learn more about how you can take your business analysis mastery to the next level, then start here.

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

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Inter-View Winner Heading To Business Analysis 4.0

Inter-View Winner Heading To Business Analysis 4.0 News

Following the close of this years business analysis survey, Charles van Belkum, Senior Business Analyst at Sapiens, is the lucky draw Inter-View winner heading to Business Analysis 4.0 having won himself a free two- day conference pass to BA Summit 2017, compliments of Business Change Academy and the IIBA South Africa Chapter.

Through the Inter-View Report Charles gains incredible knowledge, that he considers fundamental to his professional growth and helps him to stay relevant within the profession, and he is looking forward to mixing with people with the business analysis community.

Here’s what Charles had to say about winning the Inter-View prize draw:

Tell us a bit about yourself and your background, personally and professionally.

After matriculating I joined the Government Pensions Administration Agency (GPAA) where I spent 22 years in various roles and was given the opportunity to study, achieving a number of business management qualifications. Currently I work for Sapiens, providing software solutions for the insurance industry.

As passionate as I am about my professional life, the same applies to my personal life which revolves around my family. I am married to Michelle and we have 2 beautiful daughters aged 12 and 15. Any spare time is spent with family and friends around a “braai”.

How did you transition to become a Business Analyst, and what keeps you in the profession?

Most of my career has been spent working in operations. And by analysing inefficiencies and finding ways to improve them, I naturally progressed into the business analysis realm. With my business background and intimate understanding of customer frustrations, with bad processes,

… I can apply my business analysis knowledge to deliver effective and innovative change.

My passion for improving processes and service delivery keeps me in the business analysis profession, and as there will always be room for improvement I will not rest until perfection is achieved.

Congratulations on the win, how does it feel to know you’ll be attending BA Summit Southern Africa 2017?

I must say I never expected to be the lucky winner!! But I am so grateful for the opportunity to attend the BA Summit 2017.

It has been a dream to attend BA Summit since its inception.

Thanks again Joe and Business Change Academy for the opportunity!

Apart from winning the BA Summit tickets, what benefits do you get from the Inter-View Report?

The insights provided by the report are invaluable, put simply

… Inter-View provides me with incredible knowledge, helping me to stay relevant within the profession.

In our ever changing industry and with evolving technologies, I find Inter-View fundamental to my professional growth.

BA Summit opens up a world of opportunity to delegates, what are you especially looking forward to gaining from the conference?

The learnings from industry leaders on the current trends in the business analysis industry is something I’m really looking forward to, and simply

… being able to talk with people who are moving the business analysis community forward …

in South Africa.

Are there any particular topics that you are interested in and will be hoping to catch-up on at the conference?

The hot topic at present is the new framework announced by the IIBA for professional certification, and I am particularly interested in understanding the differences between the award levels and getting more information on a study approach to prepare for the exams.

What excites you about business analysis and the rising prominence of the profession?

As stated earlier, I am extremely passionate about the profession.

What gives me great pride and satisfaction from being a business analyst is seeing a piece of work that I have delivered change lives on different levels.

It not only improves the company’s bottom line, but ultimately impacts the customer in a positive way through improved service delivery!

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

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Get A Fresh Perspective On Business Analysis

Get A Fresh Perspective On Business Analysis News

With a new industrial age well underway and the need for business analysts to dramatically shift how they think, facilitate and influence the delivery of business change, catch this must see talk at BA Summit 2017 to get a fresh perspective on business analysis and learn the key competencies to succeed in the conceptual era.

With Business Analysis Summit 2017 taking place this September, the countdown to the conference is well underway and you might be wondering, with all that’s happening in the tracks at the business analysis event of the year, what talks are worth your attention.

  • Are you looking for relevant insights into the business analysis profession?
  • Are you keen to hear how business analysis will evolve over the coming years?
  • Are you ready to maximise your business analysis career now and into the future?

If this is the case, then the Fresh Perspectives track has what you need.

Paulo Conde, BA Summit Track Co-Chair, knows “As business analysts, we need to work smart. It’s said that perspective is worth 80 IQ points, so what smarter way to push your boundaries than to get a few fresh perspectives on business analysis?

We’ve got a fantastic lineup of speakers for the Fresh Perspectives track, eager to share their unique perspectives on the forces shaping the business analysis profession, …

and translating these into practical takeaways that will help business analysts thrive in the rapidly changing business and technological landscapes.”

Business Change Academy MD and Inter-View founder, Joe Newbert, will be presenting Everybody’s Free (To Gear Up) which will explore the unfolding landscape of the conceptual age and position the key competencies that business analysts must have to thrive in an uncertain future — gearing you up with plenty to take away and think about.

“We’re really excited to have Joe on board the Fresh Perspective track as his presentation encapsulates the essence of the theme, and we’re looking forward to his talk which will no doubt share some of his fun and quirky takes on business analysis,” says Bryden Neville, BA Summit Track Co-Chair.

Conference delegates can also look forward to the Inter-View Report 2017 – with a complimentary copy of the magazine in their BA Summit goody bag. Inter-View is the fastest rising global platform for business and IT consulting professionals, providing a blended industry perspective for business analysis, project delivery and change management as it happens on the ground.

Joe’s upbeat and captivating talks have gained a reputation for providing forward-thinking perspectives that shift the status-quo of the business analysis profession – you can catch Joe on Conference Day 1 – 5th September from 11h00 to 11h50.

About Joe Newbert

Joe Newbert is a trainer, writer, speaker and business consultant, with a focus on remarkable business change through performance excellence. He is the Managing Consultant at Business Change Academy and founder of Inter-View.Report.

For more than 20 years, Joe has been working and leading teams on over 100 projects, across five continents, helping companies and individuals to leverage the benefits of business analysis, solution development and change management for enduring results. As well as assisting organisations such as the IIBA and PMI, Newbert’s other projects include the creation of the hands-on business consulting toolset Sketchnalysis, and Pragnalysis, a resource hub that provides practical guidance for business analysts, project leaders and change managers.

When not enabling business change, you can usually find Joe out in the wilderness, running a trail, somewhere.

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

Editorial contact

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Business Analyst Branding For The Modern Analyst

Business Analyst Branding For The Modern Analyst News

At BA Summit 2016, Joe Newbert will be providing a highly practical business analyst branding talk on the tools for differentiation and self-promotion.

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Inter-View Signs On As Media Sponsor At BA Summit 2016

Inter-View Signs On As Media Sponsor At BA Summit 2016 News

To promote awareness of business analysis virtues, trends and impacts on business projects, Inter-View signs on as media sponsor at BA Summit 2016.

Inter-View, the annual publication that delivers business analysis trends and discusses its impact on business projects in South Africa, has signed on as the media sponsor of Business Analysis Summit 2016. The highly anticipated survey results, contained in the upcoming 3rd Edition, will be released at BASSA 2016 andthe conference and all participants delegates can look forward to receiving a free complimentary copy of the magazine.

The leading edge editorial presents authoritative insight regarding contemporary business analysis issues and provides commentary that is fresh, relevant and of great value. Industry statistics are interlaced with thinking from prominent thought leaders, who bring readers perspectives to challenge the status quo and help shape the business analysis landscape in South Africa.

“We are thrilled to have our strategic relationship with Inter-View extend beyond the IIBA-SA and onwards to Business Analysis Summit 2016” says Ryan Folster, President of IIBA-SA. “Inter-View has evolved remarkably its inception and we are excited to be supporting this incredible journey”.

Inter-View Founder, Joe Newbert, says “Uniting the business analysis community in critical reflection is imperative, and having the IIBA South African Chapter support this initiative will help to drive the conversation further. Joe added that there is a lot to look forward to in the 2016 edition “As well as refreshing the industry benchmarks and indicators, the Inter-View team have been speaking with some inspiring people regarding some pressing topics, and we are excited to be bringing these enlightening conversations for all to benefit,”

Joe will also present at the conference. Delegates who attend his track on 14th of September from 11h30 – 12h20, can look forward to ‘BA 4.0: You innovated’. The talk focuses on personal branding and will give you disciplines to align your value proposition and boost your business analysis and change career.

The Inter-View competition winner

In April, Inter-View ran a competition awarding a free conference ticket to a participant who completed the survey. The competition was won by Cobus Joubert, who will join us at this year’s conference.  Joe caught up with Cobus, an IIBA-SA member who’s progressing his CBAP, to break the good news, and you can access the highlights here: http://inter-view.report/community-insight/summiting-business-analysis-cobus-joubert

Lightning tracks at BA Summit 2016

As a conference sponsor, Inter-View will be hosting a set of ‘lightning talks’. Lightning talks form part of a new format for the conference, and further details of this exciting new track will be posted closer to the conference date.

Find out more about Inter-View and the work that they do by visiting their website http://inter-view.report and follow them on their social channels to stay informed.

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News

IIBA-SA Appoint Joe Newbert As Non-Executive Director

IIBA-SA Appoint Joe Newbert As Non-Executive Director News

To provide a collective voice for South African Business Analysts, to help grow and drive the local community of South African business analysts, the IIBA-SA appoint Joe Newbert as non-executive director to their chapter advisory board.

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Strategic Insight Of Business Analysis For Winning Results

Strategic Insight Of Business Analysis For Winning Results News

Delivered by Joe Newbert as the closing keynote at BA Summit 2013, the Art Of War For Business Change made a rallying call for everyday project tactics to be executed with the strategic insight of business analysis for winning results by ensuring that benefits are managed in alignment with the organisations long-term mission and objectives.

The 2013 Business Analysis Seminar Southern Africa, BASSA2013, has come and gone. Southern Africa’s premier event for business analysts, which took place from 2 to 4 September in the heart of Cape Town, proved to be bigger and better than last year’s conference in Johannesburg. More than 200 delegates assembled for three days in the palatial Southern Sun, Cape Sun Hotel, on Strand Street, and were served a rich smorgasbord of incisive presentations, informative workshops and thought-provoking panel discussions.

The programme this year concentrated on business analysis in the organisation and the practice of business analysis, ie, its tools and techniques and the “soft skills” needed to succeed as a business analyst. To download programme presentations, please visit www.docs.sbs.co.za.

As was the case at last year’s conference, day one of BASSA 2013 was devoted to training workshops. Overall, five workshops were conducted: two in the morning and two in the afternoon with one workshop running the entire day. A noteworthy feature of this year’s workshops was that three of the five workshops were facilitated by international guests, each an expert in their own fields: Elizabeth Larson, PMP, CBAP, CSM, and CEO and co-principal of Watermark Learning, a globally recognised business analysis and project management training company; Ronald G Ross, principal and co-founder of Business Rule Solutions; and Gladys Lam, a world-renowned authority on applied business rule techniques and principal and co-founder of Business Rule Solutions.

Each year, these workshops provide delegates with the opportunity to gain invaluable, hands-on expert training. A particularly pleasing trend to note is that, this year, workshop attendance was up 50% on last year’s figures.

The tone for BASSA2013 was set on day two at the plenary session featuring Ronald G Ross, (BRSolutions.com). Ross kicked off the conference with a fascinating presentation entitled “What is it that makes your business smart?” His ability to articulate the relationship between business processes, business rules, business decisions and business strategy had the delegates glued to their seats for the entire session. His statement that “business rules establish the specific boundaries, hard and soft, of the space in which smart (or dumb) processes can operate”, and his philosophy that business rules keep smart business processes “honest” rings true, particularly in the context of business analysis. You can follow Ross on his blog via RonRoss.info and his tweets @Ronald_G_Ross.

The closing keynote presented by Joe Newbert, of @BusinessChange, made use of the Chinese military strategist Sun Tzu’s “The Art of War” to illustrate how the role of the business analyst calls for patience, insight, attention to detail and planning. You can follow Newbert via his tweets @Newbert.

Coincidentally, Ross, in his plenary presentation, also quoted from Sun Tzu’s “The Art of War” specifically: “Victorious warriors win first and then go to war, while defeated warriors go to war first and then seek to win.”

A highlight of BASSA2013 was the introduction of a mobile application, available on iOS and Android devices, allowing delegates to view details about conference tracks, presentations and speakers. Of the 200-plus delegates attending this year’s conference, just over half downloaded and actively made use of the application. Usage can be broken down as follows: 49 Android users (unique and active) and 52 iOS users (unique and active).

Delegates were also able to view a live Twitter feed from the conference, as well as sponsor contact information. Click on www.youtube.com/watch?v=MKE2KtDb9hM to view a video demo of the mobile application. The following statistic illustrates the success of this initiative: the active tweeting of 84 conference delegates ensured that 77 522 people were reached during BASSA2013 over a period of three days.

The success of BASSA2013, the second conference of its kind to be held in South Africa, has cemented its reputation as an event where business analysts, managers and leaders in business can come together to debate and understand how the business analyst can drive out business value and support strategic business change. Throughout BASSA2013, a common remark expressed by delegates was that “they were so glad to hear that other BAs have the same questions and struggle with the same issues that they do”. I believe this illustrates, in small measure, the return on investment each delegate received as a result of the opportunity to network over three days with leading experts in the field of business analysis and with their peers. Business analysis in South Africa is alive and well!

Watch this space or visit the IIBA Web site, or the IIBA-SA Web site to find out about developments regarding next year’s exciting conference, BASSA 2014, to be held in Johannesburg. A special word of thanks to the BASSA2013 organising committee: Steve Erlank, Janet Wood, Lesley Blencowe, Lucy Davies, Peter Aspinall and Natalie Smit of www.sbs.co.za, and Ryan Folster, without whose unwavering commitment BASSA 2013 could not have been the resounding success it was.

So here’s looking forward to BASSA 2014 in Johannesburg. See you there! And in the words of one of the presenters at BASSA 2013:

As @Newbert suggests “Have ego-strength (and I don’t mean a big-head!). BAs need self-confidence and the ability to endure stress and sustain belief in their position; BAs mustn’t bruise easily.” 

Are you ready to up your strategic business analysis game? Take the next step on the ladder with our Business Analysis Practice course.

‘Strategic Insight On Business Analysis At BA Summit 2013’ originally appeared in Mail & Guardian on October 8, 2013.

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

Editorial contact

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Amazing Power Of Business Analyst Competency

Amazing Power Of Business Analyst Competency News

Business Change Academy’s business analysis advisory model enables organisations to rapidly implement and harness the amazing power of business analyst competency, to improve the bottom-line results of business projects through a holistic framework that caters for the diverse levers that contribute to mature delivery.

Imagine it. You’re a business analyst working in a high-performing organisation; one that cares about your development and growth, and equips you with the skills and tools needed to deliver true business value. As a member of this supportive community, your role is clearly defined and you’re encouraged to evolve within your field – and to continually challenge yourself!

The rapid pace of change, together with the increasing need for benefits management and delivery within organisations, contribute to the increasing demand for business analysis skills. The professional life of a business analyst can be challenging, and the infancy of the profession leads to frequent misunderstanding of principal tasks and responsibilities.

Saratoga have come to recognise that the work of the business analyst is about more than simply developing and managing requirements. In the role as collaborative communicators, Business Analysts are regularly called upon to uncover the root cause of problems, challenge assumptions, and to act as change agents that assist organisations to better understand themselves. Ultimately, the role of business analysts is to create and facilitate business value.

It is these insights – together with the desire to mature the competencies of the Saratoga business analysis team and its individuals – that prompted them to establish a formal business analysis body within their organisation. This required an earnest commitment from the top, and the concerted effort of a core group to drive the growth of this community. The long-term objective was to proactively counter performance-hindering factors and to provide our business analysts with a platform to share experiences, expertise, knowledge and skills.

The importance of community in professional growth

This highly specialised discipline requires unique skills in analytical thinking, as well as an innate understanding of technology and the development process. The International Institute for Business Analysts (IIBA) Competency Model was selected to identify the behaviours and outcomes of the “successful business analyst”.

An internal forum was established at Saratoga to provide a space in which to safely raise challenges encountered within projects, where business analysts seek coaching from colleagues and develop soft and technical skills. Additionally, it provides an opportunity to exchange best-practice concepts, to help new members integrate into their role and projects, and to share ideas or improvements. A key benefit of an internal business analysis community is the collective focus on professional development. The community is instrumental in not only helping the group form its own sense of identity, but a common voice facilitates organisational engagement in the role of the analyst in the organisation.

Championing business analysis as a service

Recognising that the challenges and benefits experienced are not limited to Saratoga, Mohamed Bray, along with

Joe Newbert, MD of @businesschange, worked to develop a Business Analysis Advisory Model to help other organisations build and sustain their own communities. The Business Analysis Advisory Model is centred on business analysis assessment and maturity and is both a framework and an implementation programme to assist companies to develop roadmaps during this process.

This approach recruits, develops and mentors the best business analysts, who integrate with client teams and ensure the best possible outcome on software engineering projects. In addition, this approach enables the concept of business analysis as a service (BAaS) that provides client teams with the flexibility to scale as required.

This model defines the eight main competencies of a business analyst as: eliciting requirements, creating the business requirements document, structured analysis, object-oriented analysis, testing, end-user support, IT fluency and business process re-engineering. This offers a more structured, systematic approach to identifying and addressing any skills gaps within the team.

By forming a business analyst community within the company, it has also given us the ability to share experiences that others can learn from. These gatherings also create opportunities for re-use or synergies between projects, leading to increased business value. In this way, a culture of continual personal development is fostered – and members are challenged to pursue personal mastery. It is our hope that the Business Analysis Advisory Model used at Saratoga will play a significant role in the transformation of business analysts as agents for organisational change.

Is your goal to build a solid business analysis practice? We understand that no two practices are the same, nor have the same challenges. How can we help?

‘The Power Of Business Analyst Communities’ originally appeared in IT Web on September 6, 2013.

About Business Change Academy

Business Change Academy is a training company based in Cape Town, South Africa. Founded in 2008, Business Change Academy provides accredited qualifications + short courses for project professionals seeking internationally recognised best-practice competencies in business analysis, solution development and change management.

Editorial contact