Lana Woollgar is a Business Analyst at The Foschini Group and a recent delegate on our Modelling Business Processes course.
Lana found that through the practical examples that solidify the concepts and theory shared on the Modelling Business Processes course the importance of documenting process and task measures, which are too often overlooked, hit home for her.
Here’s what Lana had to say about her training experience:
Tell us a bit about yourself, Lana.
I’m a business analyst at The Foschini Group, and for fun I love to belly dance!
Why did you decide to take the modelling business processes course?
Aside from the course learnings themselves, completing this course will give me Professional Development hours that count towards IIBA certification.
How will the course help you in your career?
It tied a lot of things together for me.
Knowing to frame and contextualise the internal business processes with the external organisational factors will definitely help me to solve a few challenges going forward.
What was your biggest learning – did you have an AHA! moment?
The importance of documenting measures together with processes and tasks was my AHA! moment, as this is something that is often overlooked.
What did you enjoy most about the BCMG training experience?
I really enjoyed the way the course is presented, with the key concepts being interspersed by practical exercises.
What would you tell someone who is considering doing this course?
The practical examples and exercises really solidify the concepts and theory. It’s well worth it.